The true power behind social media

“I am constrained to remind myself that life itself, and particularly life for the human species, is the ultimate value against which all else should be measured. Without people, technology means nothing. If the world’s problems are to be solved, it will be by human beings, not by the machines; the machines are only here to help us. Technology is an inevitable result of mankind’s propensity to evolve outside his body. The record on this score is impressive, but it is now time for the human race to begin again to direct attention to human beings and the social institutions that make this technology possible. By focusing our attention outward, we have been diverted from the real task of life: the understanding and mastery of life.”

Edward T. Hall

I find this quote from Edward T. Hall, made in the mid eighties to be fascinating and I wonder what he might make of the reality of social media, and it’s impact on our culture, communication, and overall sense of self. Something I tell clients and also when I do professional speaking about social media is that the only thing that has changed about networking and relating to people is the technology. Whether you’re talking with someone in person or tweeting them, you’re still communicating with that person and your words will have an effect, positive or negative on that person.

We need to remember, with social media, that it is not the technology that owns us, but rather it is we own the technology. Many people will tell you that social media is inevitable, that we can’t do with out it, and to some degree that is true, but what each person and business must also realize is that social media as a technology is ultimately meant to enhance our connection to each other and as such how we use it is something we have some measure of control over.

It is our social institutions, our social connections, our desire to communicate that makes social media powerful, not the technology itself. It is the desire of the customer to be heard and respected by a business, the desire of friends and family to reach across the distance and connect, and the desire of people to learn more about something they enjoy that makes social media so powerful.

I make that point, because that’s what people really need to understand about social media. It’s not an end to itself, but rather another means of enabling all of us to connect. We can preach the technology, but what we really need to illustrate is the connection that occurs and how that connection allows people to build and maintain genuine relationships.

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Thank you. Just followed you on Twitter and joined you fan page.

Thanks for responding Francisco. I'll be adding your blog to my links section.

Deborah, thank you so much for the mention.

And Taylor, I enjoyed your article and will make sure to visit again and connect with you.

Thank you.

Thanks! It's really a push and pull sort of thing. We humans adapt to anything. Then we create stuff and have to adapt it's use. Sometimes it's used in ways we had not intended just by pure curiosity and human nature. As you said, it's a cycle.

Hi Don,

The beauty of it is that technology is an evolution based on human need, and so ultimately does rely on humans to fully exercise its potential. I like your metaphor of humans being like water. I think that's a good way to describe it.

Thank you for watching this blog. I like writing about social media. There's so much potential with it.

Taylor,

Good quote and good post. I am a believe that it's the people, not the technology. Look at Twitter, for example. When I joined in 2007, it was really meant to tell the world what I was doing at that particular moment in time. It has evolved into a resource tool, a networking mechanism and an outlet for information sharing. My guess is that Biz and Co. didn't expect Twitter to evolve in the way that it has. Regardless, it evolved because of the people.

We humans are like water. No matter what is put in front of us, we'll figure out how to get around it, work with it, embrace it and make it part of our own. Social media is just another tool for people and brands to communicate to their audiences. It's our job as counselors, to help clients navigate the those waters and best work with the paddles we are given OR create ones ourselves.

Indeed, we are still getting up to speed and the creators of these now vast networks didn't write user friendly manuals or suggest best practices did they? LOL

So we muddle our way through, make mistakes and determine in time best practices.

And then people blog in ways that make me smile and think, there is definitely a bright future before us:

http://socialmouths.com/blog/2009/10/28/7-days-...

Francisco Rosales is one I watch! Of like mind with a different style of writing than I but I so concur with what he says.

I will be watching you too! And feel inspired to post more and more myself!

Hi Deborah,

Thank you for the comment. I like Hall's work and highly recommend it because of its relevance to culture. I think social media can be a powerful medium of communication, that speaks to a lot of people, but we're still learning how to use it.

Taylor:

I concur with this completely!

"Many people will tell you that social media is inevitable, that we can

Taylor:

I concur with this completely!

"Many people will tell you that social media is inevitable, that we can