Why service businesses need contracts
When I first started this particular business, it was the first time I was providing a service as opposed to providing a product. What I learned through trial and error is that not having a clear structure for how often you will meet with a client and when you will get paid can create a lot of problems for you. I’d meet with clients once a month, if I was lucky, and I felt like I was chasing after them to get paid. That’s not a feeling I wanted to have and it contributed to a lot of stress for me.
When I changed over to a contract, where I made it clear a client had to meet with me for at least three months and would need to meet with me 2-4 times a month, as well as establishing when I’d get paid, I felt like something snapped into place. I was able to sign a client on who was more than happy to put the time aside to meet with, paid me up front, and otherwise made that aspect very non-stressful. Additionally, he appreciated having the contract, because it provided him a good idea of what each party was expected to contribute.
There are some business coaches who will say that you shouldn’t use a contract and that it’s up to you to prove yourself to the client. Frankly, these coaches have probably never owned a business, or they would realize that not having a contract is more harmful to you and the client, than helpful. The client doesn’t want to be chased after and you don’t want to be chasing them. You also don’t want the stress of having to figure out when you’ll be able to schedule the next meeting. If they’ve paid upfront clients will definitely make time because they want to spend their money for nothing.
If you run a service business and you don’t have contract, consider getting one and using it. It will make your life and your client’s life easier and also help you both stay on track with what it is you’re doing for the client. Additionally if problems do arise the contract will be a legal document that can be used to help resolve the situation. It’s a win-win for everyone.







