When to go to your expert

Posted March 11th, 2010 by admin and filed in business
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There are times when Do It Yourself (DIY) is the way to go and other times when it’s time to go to your expert. Do you know when to go to your expert?

I’m a firm believer in delegating work to other people. For me, going to an expert happens when it becomes more work to do something than is worth the time, or when I’ve reached the limit of my knowledge and skills. I know I don’t have the time or skillset to do everything. And I really don’t want to do everything, if I can help it.

At the same time, I also think its important to have a basic knowledge about any and everything. I’ll never be a bookkeeper, but I know enough to keep track of my expenses, and if I ever hire one, I’ll also know what to look for to make sure the records are accurate. Likewise I know enough about web design to make tweaks to my site, but if I need to make a major change, I’ll hire the website designer.

Having some basic knowledge can help you immensely when it comes to hiring your expert, as well. You’ll know what questions you need to ask, as well as what to look for from that person, so that you can make an informed decision about the person you are hiring.

Go to an expert when you know that the time your investing in doing something isn’t worth what you are getting out of it. You’ll feel a lot less stressed when someone is taking care of that task, so that you can free up your time to do what you love.

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What is good social media policy?

The other day, a client and I decided to do some research to see what kind of social media policies similar organizations had. What we ended up finding looked really thin, a brief description of what social media was and that it was only to be used on break. There was no focus in the policy on how the organizations would actually engage and use social media, and the type of organization I was developing the policy for definitely needed more than just a brief descriptor of what social media is and when employees could use it.

Good social media policy defines not only what social media is or when employees may or may not use social media. It defines how the company will use social media, what sites the company will be on and who has the authority to post information related to the organization, as well as handle positive and negative commentary.

The reason a good social media policy focuses on all of these details is because they are essential to understand, in order to successfully integrate social media into the rest of the marketing and outreach efforts the company engages in. Good social media policy asks who is responsible for what message and defines how social media will be used and what forms of it will be used. Without that kind of clarity, a social media policy doesn’t begin to effectively address where social media fits into the marketing strategy of a business. A good policy allows a business to begin allocating resources and personnel for their social media effort, while channeling that effort into productive outcomes that generate more traffic and leads for the business.

It will become more important for businesses to develop a social media policy that isn’t something you would find in an employee handbook. While what’s in an employee handbook is useful, businesses need a more sophisticated outlook and awareness of social media and how it fits into their overall plans and goals.

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